Smokey's Security Weblog

veritas odium parit

4 Comments »

  1. I’d just like to comment on the remark that Smokey made about the canned speeches.

    This is the most infuriating thing when dealing with some companys.

    The reply starts off:
    I acknowledge that you are unable to access your Space, starbuck50. I know how inconvenient this may have been for you and I am here to assist you.
    or
    I am here to guide you on how to resolve this issue.

    then they go on to say:
    We are not able to discuss the specific details on your account closure.

    Surely i’m entitled to know why my account has been closed!
    or do i not matter at all?
    Seems members don’t have the right to question things or have any say in anything.

    Although my accounts were reopened …. i still have no idea why they were closed in the first place.
    If it was a mistake…. who made it?
    and why did they make it?
    A lot of questions still to be resolved.

    Comment by starbuck50 | November 21, 2009 | Reply

  2. Sorry for the confusion Starbuck. The mistake made is not clear. It appears on surface value that you might be the victim of over effective automation. At a early investigation look I would guess a similarity in data patterns could contribute. I reached out to you in your post with additional details.

    Comment by Henry Soto | December 18, 2009 | Reply

  3. i think it is a flaming joke what they have done to starbuck his page helps keep me up to date with all updates to keep me and my familys computers safe, he has helped me so many times in the past goin above and beyond the call of duty. i hope that they sort it and soon, starbuck is needed by many and they need to know this, it makes me think fools thats what they are god damn fools.
    STARBUCK YOU RULE
    ANGELA TAYLOR

    Comment by angela | December 20, 2009 | Reply

  4. It must be the link on Starbuck’s spaces page to Sun Open Office:
    “For those that don’t want to pay for Microsoft Office.”

    Ironically, Microsoft was oblivious to the thousands of spaces.live.com URLs being spammed — linking to webpages selling things like pirated versions of Microsoft software. And it took a sustained campaign by multiple antispam activists to get them to finally start shutting those down.

    Comment by AlphaCentauri | December 21, 2009 | Reply


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