Smokey's Security Weblog

veritas odium parit

Windows 8 Acronis True Image 2013 customers misguided by Acronis GmbH: software is unusable

It’s just ‘great’, you are relying on a well-known company selling Backup & Recovery software, Acronis GmbH. On their website they are promising potential customers that their Acronis True Image 2013 software is fully compatible with Windows 8, so you are buying or upgrading a previous version of the software in full faith and trust, assuming that Acronis will save you in case an disaster will happen with your PC and you will be able to boot from a recovery image in case of an disaster.

Well better forget efforts to restore the Acronis image, Acronis will let you down without mercy, your Windows 8 system will tell you: “Selected boot image did not authenticate. Press ‘Enter’ to continue”. So now you have a serious problem…

Cause of the failure message is Secure Boot, a Windows 8 Anti-Rootkit feature that will prevent the PC from booting an unrecognised operating system. Unpleasant side effect: it will also blocking Linux-based recovery environments, such as Acronis Start Up manager.

Despite the fact that Acronis is informed about the issue, they still sell Acronis True Image 2013 as being Windows 8 Compatible. I call this product sale scam. My advise to Windows 8 users: don’t buy the Acronis crap, on your Windows 8 PC it’s a useless piece of emergency software.

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January 17, 2013 - Posted by | Advisories, Alerts | , , , , , , , , ,

1 Comment »

  1. Not sure what the root cause of your problem is, but I have successfully restored Windows 8 disk images on two occasions. It was no problem at all… The backups are sound, and always have been. It’s the ancillary options and programing tools in the GUI that are buggy and never seem to work right.

    RFC

    Comment by RFC | January 17, 2013 | Reply


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